The Maison Clean

Privacy policy

Who is responsible for your data

The Maison Clean S.L. (NIF B05653852), Calle Francisco de Quevedo 4, Bajo D, 14500 Puente Genil, Córdoba. Email: info@themaisonclean.es.

What we collect

Only what you send us through the consultation form or on WhatsApp: your name, email, phone number, the area and size of your property, the service you asked about, the language you wrote to us in, and your message. We also store a one-way hashed version of your IP address alongside the request, so we can limit abuse of the form. We never store the address itself.

Why, and on what legal basis

• To reply to your request and prepare a quote: steps at your request before a contract (Article 6(1)(b) GDPR) and your consent (Article 6(1)(a)).
• To protect the form from abuse: our legitimate interest (Article 6(1)(f)).

How long we keep it

Requests that do not become a contract are deleted after 12 months. If you become a client, we keep your data for as long as the contract lasts and afterwards for the periods required by Spanish tax and commercial law — but twelve months after a job is finished or cancelled we remove your telephone number, email address, the property address and any notes from it, keeping only what the accounting record needs. Any WhatsApp conversation is deleted after 12 months.

Who else sees it

We do not sell or share your data. It is stored and sent through these providers, under data processing agreements: Cloudflare (website hosting, form storage and spam protection), Resend (email delivery), Microsoft (our business email), Google (our diary: a booked visit or clean is copied to our calendar with the details needed to carry it out — your name, the address, your telephone number, your email address and any note you have given us) and Meta (WhatsApp, if you choose to message us there). They may process data outside the EU under the European Commission’s Standard Contractual Clauses.

Your rights

You can ask to access, correct, delete, restrict or move your data, object to its use, or withdraw your consent at any time, by writing to info@themaisonclean.es. If you are not satisfied with our answer, you can complain to the Spanish data protection authority (Agencia Española de Protección de Datos, www.aepd.es).

Last updated: 14 November 2026